Purchase terms for sellers.

The proposed buyer is ICTech Direct Ltd, trading as BuySellRAM.co.uk. These terms concern our purchase of RAM, not a retail sale to you. Tell us whether you are selling personally or for a business. Consumer protections applicable to an individual seller are not removed by describing this as a business purchase. Company number, registered office, approved receiving address and complaints contact must be completed before launch.

You must own the RAM or have authority to sell it, with no undisclosed third-party claim or finance interest. Business representatives must be authorised to dispose of the assets. Describe quantities, part numbers, condition and testing history honestly. Disclose known faults, repairs, modifications and missing labels. Do not describe untested modules as tested. We may request proportionate evidence of authority or provenance; suspected stolen or counterfeit goods require investigation rather than automatic payment or disposal.

The minimum combined transaction is £75. Issued quotes remain valid for acceptance for 72 hours. Unusual or unpriced RAM goes to manual review within one working day. Acceptance records the goods, quantities, price revision and applicable terms version. Friday market reviews do not reprice accepted quotes. Payment remains subject to the received goods matching the description and passing disclosed checks. Apparent pricing errors must be explained and resolved with you, not used for silent reductions. Contract formation, cancellation and pricing-error provisions require legal approval before launch.

For accepted quotes of £100 or more, we issue a prepaid label within one working day. For £75–£99.99, you arrange and pay for postage. A prepaid label does not promise unlimited compensation or collection. The carrier, service, parcel limits, exclusions and claims requirements must be disclosed before acceptance. Agree large or high-value consignments before dispatch. The working-day definition, relevant public holidays and operational cut-off must be confirmed before launch.

Use suitable anti-static protection and protect individual modules against movement, bending and contact with other modules. Use a rigid outer box with sufficient cushioning, not an ordinary envelope containing loose RAM. Keep labels and heat spreaders attached and avoid touching contacts. Do not include batteries or unrelated equipment. Include your quote reference and inventory. Photograph the contents and packaging and retain tracking and proof of posting. Photographs help an investigation, but their absence alone does not prove fault or remove legal rights.

You supply the box and protective materials; a prepaid label does not include packaging. Follow our illustrated packing guide and the instructions for your agreed postage service.

Use a tracked service suitable for electronic components and check packaging rules, exclusions and compensation limits against your goods’ value. As the person booking postage, you will normally need to raise any carrier claim; we will provide relevant receiving evidence. Acceptance of a quote is not a promise to reimburse every carrier loss. Booking your own carrier does not make you responsible for loss caused by our incorrect instructions or handling. The precise allocation and transfer of transit risk remains an unresolved launch decision and must be disclosed in the final terms.

Use the supplied label for the agreed parcel and service. Contact us before changing the address, splitting the consignment or exceeding service limits. Where we booked the carrier, we will lead the claim and request reasonable assistance and evidence. A carrier’s refusal or compensation limit does not itself decide our liability to you. The final terms must specify transit-risk allocation and how compensation shortfalls are handled after the carrier is selected and legal review completed.

We are not responsible for pre-existing damage or loss caused solely by your failure to follow reasonable packing instructions where the evidence establishes that cause. Poor packaging does not automatically prove all damage was your fault. We remain responsible for loss or damage caused by our failure to take reasonable care when receiving, storing, handling or testing goods, including responsibility for people acting on our behalf where the law requires it. We assess the evidence and contribution of each party rather than apply a blanket “sent at your own risk” rule.

Mail and parcels will use ICTech Direct Ltd’s existing address once its parcel-handling arrangements are confirmed. Send only to the address supplied for your accepted quote. A delivery scan or signature records a parcel’s arrival, not proof of its contents, condition or passing tests. Inspection status does not postpone responsibility that has already arisen on delivery to us or our authorised receiving agent. Delivery, handover, packaging and contents evidence are recorded separately.

We may photograph or video packaging and opening, count modules, check labels and perform reasonable non-destructive functional tests. We will not deliberately dismantle, destructively test or alter your RAM without separate permission. A failed test does not itself prove a defect existed before posting; transit and handling evidence must also be considered. Relevant packaging may be retained during a dispute. We complete testing within 3 working days of receiving the RAM. If testing is delayed, we will update you with the reason and an expected completion date.

We will explain discrepancies and preserve relevant evidence, including available weights, seals, photographs, opening records and tracking. Weight or delivery scans alone do not conclusively establish contents. You may submit evidence and challenge findings. Payment for affected goods may be held during a proportionate investigation; unrelated approved amounts should not be withheld without an explained reason. We will give progress updates and a reasoned outcome, not assume dishonesty or treat our decision as immune from challenge. Investigation review intervals must be agreed before launch.

A revised offer must identify the affected modules, reasons and price changes. A later market fall alone cannot reduce an accepted price. You may expressly accept or decline and request return of goods that remain yours, subject to any lawful restriction. Silence is not acceptance. You have 14 calendar days from the date we send the revised offer to respond. We will state the response deadline and send a reminder before it expires, with reasonable extensions where appropriate. If you do not respond, we will contact you about the next step, such as return; silence does not authorise a further price reduction. Missing a reply does not automatically transfer ownership or authorise disposal.

We pay return postage where the return results from our mistake or damage caused by us. Where RAM is materially misdescribed or faulty for reasons not caused by us, the seller pays the actual cost of suitable tracked return postage, without any additional handling or administration fee. This cost responsibility must be disclosed before quote acceptance, and the actual postage amount must be explained and agreed before a charge is incurred or the return is dispatched. If responsibility is disputed, we investigate first; there is no automatic charge or deduction. Returns require a confirmed address, protective packaging and suitable tracking. The return carrier and service remain to be selected. Unclaimed goods require reasonable contact attempts and applicable legal notices; they do not automatically become our property or get recycled. This policy remains subject to legal review before launch.

Ownership and transit risk are separate issues. Proposed rule for legal approval: title passes only after goods are approved, any revised offer is expressly accepted and agreed payment has been made. Until then we hold goods for assessment, take reasonable care and do not resell or recycle them without authority or a lawful basis. This proposal must be aligned with the final contract-formation and cancellation provisions before launch.

Payment becomes due after approval of the relevant goods and resolution of any affected revised offer. The owner makes all bank transfers manually outside this platform. The system never initiates payments; it records status, payment date, reference and the administrator recording payment. The owner will send the bank transfer within 2 working days after approval. This is the deadline for sending payment; the time it appears in your account may depend on bank processing. Supply accurate bank details through the agreed secure route; changes may require verification. We remain responsible for errors caused by our lack of reasonable care. Business sellers must provide relevant invoice and VAT information, with VAT treatment made clear in the quote.

Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or removes rights and remedies that cannot lawfully be excluded. There is no blanket exclusion for damaged RAM, no rule making our evidence conclusive and no automatic limit to carrier compensation. Any separate business-only limitation needs specific drafting and legal review; none is introduced by this draft.

Personal information, bank details and parcel evidence are handled under the privacy notice. Access must be limited to authorised people for the relevant purpose. Necessary sharing with carriers, advisers or authorities requires an appropriate legal basis; evidence is not published as a public accusation. Retention periods and legal-hold procedures must be finalised before launch. Evidence is not retained indefinitely by default.

Contact us with your quote reference and the outcome you seek. We will consider your evidence and explain our response. Our decision does not prevent independent advice or available legal remedies. Before launch, publish the complaints contact, response targets, applicable ADR information and governing-law and jurisdiction provisions appropriate for private and business sellers throughout the UK. New terms do not retrospectively rewrite accepted transactions.